Privacy Policy Statement
Your data security and privacy are our top priorities
Introduction to Our Policy
At Melunidora, we respect your privacy and are committed to protecting your personal information when you use our website or contact our team.
This policy explains how we collect, use, and safeguard your information in line with regulations applicable in Malaysia.
How We Collect Your Data
We collect data you provide directly as well as information generated automatically through your interaction with our site.
Direct Information Provided
- • Personal details shared when you fill out our contact form
- • Correspondence via email or phone requests
- • Feedback or suggestions submitted by you
- • Details provided for user account access
- • Information given for media requests
Automatic Data Collection
- • Device type, operating system, and browser details
- • Usage patterns and technical logs
- • IP address, cookies, and analytics data
- • Website pages viewed and interaction times
- • Geographical location data (where permitted)
How We Use Your Information
We use your information to improve user experience, address your requests, secure our site, and fulfill legal obligations.
- • Responding to your inquiries or feedback
- • Improving our website’s content and functionality
- • Personalizing your experience on our platform
- • Conducting analytics to enhance services
- • Information security and fraud prevention
- • Legal compliance and record retention
- • Notifying you of important updates or changes
Our Commitment: We never sell personal data and strive to keep all information confidential and protected.
When We Share Your Data
Data is shared only when legally necessary or to support website operations with trusted partners.
Trusted Partners and Providers
Occasionally, third-party providers may process data solely for site operation and analytics support.
Legal Requirements
We comply with requests from authorities when required by Malaysian law.
Anonymous Usage Statistics
Aggregate and anonymized data may be used for business or research analysis.
Your Privacy Rights
You may access, modify, or request deletion of your data. There are additional controls regarding how your data is used.
- • You have the right to request access to your personal data.
- • You may request correction of inaccurate or outdated data.
- • You can ask for certain personal data to be deleted.
- • You may request to move your data to another provider.
- • You may object to some uses of your data.
- • You can restrict the processing in some circumstances.
Contact us to exercise any rights or ask about specific concerns regarding your personal data.
Information Security Commitment
Your data is safeguarded through both technical and organizational measures following industry best practices.
Technical Safeguards
- • Encryption protocols for website data
- • Firewalls and intrusion detection systems
- • Regular vulnerability assessments performed
- • Access restrictions to sensitive data
Organizational Safeguards
- • Staff training in privacy compliance matters
- • Routine auditing of data management practices
- • Clear internal policies on data handling
- • Confidentiality agreements for all team members
Data Storage and Retention
We store data only as long as required for operational, legal, or analytic needs, in line with Malaysia regulations.
- • We retain account details as long as your profile is active.
- • Research patterns are analyzed without retaining unnecessary details.
- • Communication records are kept for service follow-up.
- • Relevant financial records are kept to meet legal obligations.
- • Usage data for outreach is stored only if permitted.
Data retention periods are reviewed regularly to ensure relevance.
International Data Transfers
When personal data is sent outside Malaysia, safeguards are applied to uphold your rights and security always.
- • Adequate country privacy standards enforced
- • Written contracts for data handlers
- • Encryption during all transfers
- • Continuous monitoring for compliance
Cookies and Tracking Tools
Cookies are used to enhance the experience and provide analytics for performance and improvement purposes.
Type of Cookies Used
- • Operate core functions required for site use
- • Monitor usage and improve performance
- • Remember your settings and preferences
- • Enable platform features and options
Cookie settings may be changed in your browser at any time.
Updates to This Policy
Our privacy policy is reviewed and updated periodically to align with regulatory standards.
- • Changes posted on our website promptly
- • Users informed about material updates
- • Effective dates always indicated
- • Archived copies of prior versions available
We encourage you to review our policy regularly.
Privacy Contact Information
Please reach out with any privacy-related requests or questions.
Melunidora
Regus - Kuala Lumpur KL Sentral, Level 8, Kuala Lumpur 50470 Malaysia
Phone: +6018-949 1862
Email: content@melunidora.sbs
Policy last updated February 17, 2026.
Policy effective February 17, 2026.